Terms of service

1. Acceptance of Terms

By purchasing products (ceramic mugs, thermoses) from ottobathbeyond, you agree to these Terms of Service. If you disagree, do not use our services.

2. Orders & Payments

  • We reserve the right to confirm/decline orders.
  • Payment must be made via accepted methods. Prices include applicable taxes.

3. Shipping & Delivery

  • Ships to France. Delivery times vary; we are not liable for delays beyond our control.
  • Shipping address: 79 Boulevard des Italiens, Paris, Île-de-France 34623, France.

4. Returns & Refunds

  • Contact us within 14 days of delivery for defective/damaged items.
  • Refunds processed after product inspection (excludes shipping costs unless fault is ours).

5. Contact Us

  • Phone: +33 6 66 30 88 72
  • Email: support@ottobathbeyond.com

6. Modifications

We may update these terms; changes take effect upon posting. Check periodically for updates.