Shipping policy

  1. Shipping Coverage: We currently ship to locations within France.
  2. Processing Time: Orders are processed within 1-2 business days of payment confirmation.
  3. Delivery Times: Standard delivery takes 3-5 business days after processing. Delays may occur due to holidays or unforeseen circumstances.
  4. Shipping Address: All shipments originate from 79 Boulevard des Italiens, Paris, Île-de-France 34623, France.
  5. Tracking: A tracking number will be provided via email once your order ships.
  6. Contact Us: For shipping inquiries, reach out to:
    • Phone: +33 6 66 30 88 72
    • Email: support@ottobathbeyond.com
  7. Liability: We are not responsible for delays or lost shipments caused by third-party carriers or incorrect delivery information provided by the customer.